EIS review
Updated September 29, 2026 · AdultCue Editorial Team · Facts checked September 29, 2026
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Our verdict
EIS suits adults who want a discreet retailer with broad choice and clear support options for relaxed browsing at home with confidence. Active since 2006, it pairs private delivery with extended returns for careful planners comparing options over time before deciding.
Key facts
- Best for
- Adults seeking private retail shopping with extended returns
- Product type
- Retailer (Source, checked September 29, 2026)
- Money-back period
- 365 days (Source, checked September 29, 2026)
- Discreet shipping
- Yes (Source, checked September 29, 2026)
- Hero models
- Satisfyer Pro 2 Gen 3: suction, 39.99 EUR, silicone, IPX7, rechargeable; Fun Factory Manta 18.1cm: stroker, 0.00 EUR, silicone, IPX7, rechargeable; EIS Silicone Penis Rings 3pcs: penis-ring, 2.99 EUR, silicone, not stated, not stated
- Legal entity
- Triple A Sales GmbH (Source, checked September 29, 2026)
- Headquarters
- Germany (Source, checked September 29, 2026)
- Founded
- 2006 (Source, checked September 29, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 29, 2026)
- Product categories
- Vibrator, Rabbit, G spot, Bullet, Suction, Wand, Couples, Wearable, Stroker, Torso, Penis ring, Pump, Prostate, Anal, Dildo
- Official website
- eis.de
Apps and profiles
- Elsewhere
- Wikidata
Pros and cons
Pros
- Discreet shipping is yes, which supports privacy at the door for home delivery and shared addresses.
- Return window of 365 gives extended time to evaluate comfort and decide without pressure.
- Support access through email, phone and help centre offers mail, voice and self help choice for varied needs.
Cons
- Retailer format retailer feels broader and less curated than brand led shops such as Uberlube, which operates as brand.
- Base in DE under Triple A Sales GmbH may prompt shoppers abroad to review delivery terms and return routing closely.
Who it suits
- Privacy minded shoppers who prefer retailer breadth over the focused catalog tied to Uberlube
- Careful buyers who value extended returns over the design led appeal tied to JIMMYJANE
- Support sensitive shoppers who value varied contact paths over the specialty range tied to Screaming O
Who should look elsewhere
- Shoppers seeking maker direct storytelling tied to JIMMYJANE rather than broad retailer assortment
- Shoppers seeking focused lubricant expertise tied to Uberlube rather than general adult retail
Who runs it
EIS operates under Triple A Sales GmbH with base in Germany. The business traces activity to 2006, giving it extended presence in adult retail. For help, shoppers can use email, phone and help centre, covering mail, voice and self help resources for order and product queries. This setup suits adults who value clear corporate details and varied ways to reach support while browsing privately at home.
How EIS compares
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Where EIS is available
- Available
- Germany
Countries from the brand (Source, checked September 29, 2026)
Frequently asked questions
What does EIS sell?+
EIS works as retailer, meaning it curates products from many makers rather than selling own label goods alone. That structure supports comparison across styles, materials and price points in a single adult retail setting.
Is delivery discreet?+
Yes, discreet shipping is yes, so parcels arrive without revealing contents on the outside. That privacy minded approach helps adults receiving orders at home or shared addresses feel more comfortable about delivery discretion.
How long is the return period?+
EIS allows returns within 365, giving shoppers extended time to assess fit and comfort. Adults should retain packaging and follow the stated return steps, contacting support promptly when an item does not meet expectations.
Who operates EIS?+
EIS is operated by Triple A Sales GmbH, with base in Germany. Published corporate details help adults confirm who stands behind orders, payments and returns before sharing personal details or placing larger purchases.
How can shoppers get help?+
Shoppers can reach support through email, phone and help centre, covering mail, voice and self help resources. That mix suits varied preferences, from written records for order issues to direct conversation and independent answers for routine questions.
How long has EIS operated?+
EIS traces activity to 2006, reflecting extended presence in adult retail. Long operation does not guarantee fit for every shopper, yet continuity can reassure adults comparing newer specialty labels with established retail destinations.
Is EIS the same kind of store as Uberlube?+
No, EIS is listed as retailer, while Uberlube is listed as brand. Adults seeking maker direct storytelling or narrow specialty focus may explore Uberlube, while those valuing wide comparison may stay with retailer breadth.
Sources
- eis.de/faq checked September 29, 2026
Backs: Support channels
“E-Mail-Support unter info@eis.de”
- eis.de/impressum checked September 29, 2026
Backs: Headquarters, Legal entity
“Am Lenkwerk 3 33609 Bielefeld”
- eis.de/neutraler-versand checked September 29, 2026
Backs: Discreet shipping
“kommen unsere Pakete in vollkommen neutraler Verpackung”
- eis.de/sicherheit-geld-zurueck checked September 29, 2026
Backs: Money-back period
“365 Tage Geld-Zurueck-Versprechen”
- eis.de/ueber-uns checked September 29, 2026
Backs: Founded, Product type
“Gegruendet 2006 in Bielefeld”
Compiled from 5 source pages, checked September 29, 2026. We did not open an account.