Pjur review
Updated September 28, 2026 · AdultCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Pjur suits adults who want a device with a stated medical device classification, third-party testing and discreet shipping rather than a browsing platform. A 14 day money-back window covers the order, and support runs on email, phone and help centre from pjur group Luxembourg S.A. in Luxembourg.
Key facts
- Best for
- Adults who want a regulated device with discreet shipping.
- Product type
- Device (Source, checked September 26, 2026)
- Regulatory status
- Class IIb medical devices under the EU Medical Device Regulation; CE mark with notified body 0482; ISO 13485:2016 quality management system (Source, checked September 26, 2026)
- Price
- €15.95 to €24.95 (Source, checked September 26, 2026)
- Money-back period
- 14 days (Source, checked September 26, 2026)
- Third-party tested
- Yes (Source, checked September 26, 2026)
- Discreet shipping
- Yes (Source, checked September 26, 2026)
- Legal entity
- pjur group Luxembourg S.A. (Source, checked September 26, 2026)
- Headquarters
- Luxembourg (Source, checked September 26, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 26, 2026)
- Official website
- pjur.com
Apps and profiles
- Elsewhere
- Xyoutube.cominstagram.comtiktok.com
Pros and cons
Pros
- Products are third-party tested, so the checks sit with an outside laboratory rather than the seller.
- Shipping is discreet, which matters if you would rather a parcel did not explain itself.
- A 14 day money-back window applies to the order.
- Support runs on email, phone and help centre from a named company, pjur group Luxembourg S.A..
Cons
- There is no free option here: Pjur is a device listed at €15.95 to €24.95, so the whole price is payable up front.
- The money-back window runs 14 days, a brief test period for a device at that price.
- Help is limited to email, phone and help centre, so a question about a device already in your hand goes through email, phone or the help centre.
Who it suits
- Adults who want a device with a stated medical device classification and third-party testing on it.
- Readers who care how a parcel arrives: shipping is discreet and returns run 14 days.
- People who want a named company behind the product, with support on email, phone and help centre.
Who should look elsewhere
- yoummee, if a platform suits you better than hardware, since yoummee states no medicine or health product authorisation.
- OPPA, if you would rather have a wellness aid sitting alongside other support, as OPPA describes itself as a supplement to human contact and not therapy or treatment.
- System JO, if an otc product fits your routine better than a device carrying a stated medical device classification.
Regulatory status and testing
Regulatory status is what separates Pjur from the wellness brands listed next to it. That is a claim about the hardware itself, and it is the kind of detail worth reading before you buy something used on the body. Products are also third-party tested, which means an outside laboratory did the checking rather than the seller grading its own work. Plenty of wellness brands make the same claim, so the useful question is which laboratory ran the tests and for which model. Shipping is discreet, which matters if you would rather a parcel on your doorstep did not explain its contents to a neighbour or a housemate. Returns are handled through a 14 day money-back window. Read those terms before ordering, because a device you have to keep using is a longer decision than a tab you can simply close.
The company behind it
The company behind Pjur is pjur group Luxembourg S.A., based in Luxembourg. A named legal entity matters when you buy something for your body, because it gives you a party to deal with if an order, a return or a complaint goes wrong. Support runs on email, phone and help centre. Email suits questions that need detail, a phone line works when you would rather talk a problem through, and a help centre holds routine answers you can read at your own pace. All three routes belong to the same named company rather than to an agent or a marketplace. The practical question is whether that mix suits your own timing. With the list fixed at email, phone and a help centre, anyone who would rather have live chat is looking past what the company offers, and a buyer with a tight deadline may find the phone line the more direct of the three.
How Pjur compares
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Where Pjur is available
- Available
- Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United States, Vatican City
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does Pjur cost?+
Pjur sells a device, and the listed price runs €15.95 to €24.95. Because the product is a device, that is a purchase price rather than a recurring charge, which makes the decision a one-time budget question rather than a monthly one. The range covers the models on sale; the lower end is not a free sample.
Are Pjur products tested by a third party?+
Pjur states that its products are third-party tested, which means an outside laboratory checked them rather than the seller checking its own work. Ask which laboratory did the work and for which model, since the claim covers a product line rather than every item in it. The company named for those enquiries is pjur group Luxembourg S.A..
How long do I have to return a Pjur order?+
Pjur publishes a 14 day money-back window. For a device listed at €15.95 to €24.95, that is a short period in which to make up your mind, so read the returns terms before you order and keep the packaging until you have decided.
Will a Pjur parcel give away what is inside?+
Pjur states that shipping is discreet, so the company is describing its own packing practice. The operator behind it is pjur group Luxembourg S.A. in Luxembourg, and email, phone and help centre are the routes to ask what the outer packaging looks like and which carrier delivers it.
How do I get help from Pjur?+
Support runs on email, phone and help centre, so you can reach the team by email, by phone or through a help centre. Those routes belong to pjur group Luxembourg S.A. in Luxembourg, which matters for a return or a complaint, since there is a named company on the other end of the enquiry.
How does Pjur compare with yoummee, OPPA and System JO?+
yoummee states no medicine or health product authorisation, OPPA presents itself as a supplement to human contact rather than therapy or treatment, and System JO lists an otc product. Pjur is the device option of the four, and the only one stating a medical device classification.
Who is Pjur suited to?+
Pjur suits adults who want hardware with a stated medical device classification, third-party testing and discreet shipping. It suits readers less well if they want a platform to browse at no cost, because the product is a device listed at €15.95 to €24.95 and nothing on that list is free to try.
Sources
- pjur-additionalproductinformation.com checked September 26, 2026
Backs: Third-party tested
- pjur.com checked September 26, 2026
Backs: Discreet shipping, Price
“Discreet packaging”
- pjur.com/en/about-us checked September 26, 2026
Backs: Headquarters, Product type
“Headquartered in Wasserbillig, Luxembourg, the pjur group has become an international company”
- pjur.com/en/imprint checked September 26, 2026
Backs: Legal entity, Support channels
“Email: info@pjur.com ... You can get support from Monday to Thursday from 08:00 to 17:00 and on Friday from 08:00 to 13:00 at the following phone number: +352 74 89 89”
- pjur.com/en/quality checked September 26, 2026
Backs: Regulatory status
“Class IIb devices include products that are partly or completely introduced into the body... personal lubricants and condoms”
- pjur.com/en/refund-returns checked September 26, 2026
Backs: Money-back period
“You have the right to withdraw from this contract within fourteen (14) days without giving any reason.”
Compiled from 6 source pages, checked September 26, 2026. We did not open an account.