Zoosk review

Updated September 28, 2026 · AdultCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Zoosk suits adults who want a mainstream app aimed at serious relationships rather than a niche forum, and its free tier is broad enough to try before paying. The median entry price across casual dating listings is €14 a month, with Zoosk+ sold as a monthly subscription.

Key facts

Best for
Adults who want a mainstream dating app with photo verification and a broad free tier.
What is free
Browse profiles, send Likes, 3 daily SmartPicks (Source, checked September 26, 2026)
Profile verification
Photo verification; phone and social checks (Source, checked September 26, 2026)
Audience focus
Ambitious, educated singles serious relationships (Source, checked September 26, 2026)
Plans
Free, Zoosk+ monthly, paid add-ons (Source, checked September 26, 2026)
Members
60 million+ members (claimed 2026) (Source, checked September 26, 2026)
Renewal and cancelling
Auto-renews monthly; cancel in settings; no refunds (Source, checked September 26, 2026)
Privacy and data
Card data not stored; third-party processors (Source, checked September 26, 2026)
App store rating
App Store (US) 4.2/5 from 105,237 ratings (Source, checked September 26, 2026)
Categories
Casual, LGBTQ, Gay, Lesbian (Source, checked September 26, 2026)
Legal entity
Black Cap Holdings, LLC (Source, checked September 26, 2026)
Headquarters
United States (Source, checked September 26, 2026)
Founded
2007 (Source, checked September 26, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 26, 2026)
Pricing model
Free
Features
Mobile app
Official website
zoosk.com

Apps and profiles

Get the app
App StoreGoogle Play
Elsewhere
WikidataWikipediaXfacebook.com

Pros and cons

Pros

  • The free account covers browsing profiles, sending Likes and daily SmartPicks: Browse profiles, send Likes, 3 daily SmartPicks.
  • Photo verification plus phone and social checks raise confidence in the profiles on show: Photo verification; phone and social checks.
  • Support spans email, phone and help centre, with phone on 35.5% of the site listings and a help centre on 75.5%.
  • Paid messaging is rare across the site listings at 11.8%, so the monthly plan is not stacked on message fees.

Cons

  • The subscription auto-renews monthly and cancellation is handled in settings, so the renewal date is what decides the spend: Auto-renews monthly; cancel in settings; no refunds.
  • Support runs on email, phone and help centre only, while live chat appears on just 16.2% of the site listings.
  • Card data sits with third-party processors rather than the brand's own systems, which puts another party in the billing chain: Card data not stored; third-party processors.
  • The audience is defined as ambitious, educated singles serious relationships, which narrows the pool: Ambitious, educated singles serious relationships.
Zoosk

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Scored 9.3 / 10 by AdultCue.

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Who it suits

  • Readers who want to browse profiles and send Likes before paying: Browse profiles, send Likes, 3 daily SmartPicks.
  • Adults who want phone help as well as written support: email, phone and help centre.
  • People who want photo and phone checks behind a profile: Photo verification; phone and social checks.

Who should look elsewhere

  • Senior.dk Dating readers who want contact kept off a paid tier, since contact there needs paid VIP: Free signup and browsing; contact needs paid VIP.
  • BDSM-baari readers who want a free forum layout, where forum use is free of charge: Forum use is free of charge.
  • Findom.com readers chasing token payouts rather than a subscription: verified members cash out tokens pays out tokens, while Zoosk bills Free, Zoosk+ monthly, paid add-ons.

Using the service

Zoosk is built around a phone app aimed at ambitious, educated singles serious relationships: Ambitious, educated singles serious relationships. Membership is advertised at 60 million+ members (claimed 2026), so the pool skews mainstream rather than niche. That makes it a fit for readers who want broad dating with an app at the centre, and a poor fit for anyone after a specific interest group or a forum layout.

What is free and what costs

The free account covers browsing profiles, sending Likes and daily SmartPicks: Browse profiles, send Likes, 3 daily SmartPicks, a wider free tier than the free signup and browsing on Senior.dk Dating: Free signup and browsing; contact needs paid VIP. Paid options are listed as Free, Zoosk+ monthly, paid add-ons, so the spend is a monthly subscription plus add-ons rather than a one-off. Nothing in that list is annual, which makes budgeting monthly and incremental.

The company behind it

The operator is Black Cap Holdings, LLC: Black Cap Holdings, LLC, headquartered in the United States. The app dates to 2007, so the service is long established rather than new. Support runs on email, phone and help centre, a wider channel mix than most of the brands on the site, where phone support shows on 35.5% and a help centre on 75.5%.

How Zoosk compares

Frequently asked questions

What do I get on a free Zoosk account?+

The free account covers browsing profiles, sending Likes and daily SmartPicks: Browse profiles, send Likes, 3 daily SmartPicks. Paid options sit on top of that and are listed as Free, Zoosk+ monthly, paid add-ons. A reader can look around and register interest before deciding on a subscription, rather than paying to open the door.

How much does Zoosk cost?+

Zoosk sells Free, Zoosk+ monthly, paid add-ons, so the spend is a monthly subscription plus paid add-ons rather than a one-off. Across casual dating listings the entry price runs €7.02 to €20.65 a month, with a midpoint of €14.

How do I cancel a Zoosk subscription, and are there refunds?+

Subscriptions auto-renew monthly, cancellation is handled in settings, and no refunds are given: Auto-renews monthly; cancel in settings; no refunds. The set-up is simple, but the monthly rollover is automatic, so the renewal date is what matters. Budget on a month by month basis and turn it off in settings when you stop using it.

Does Zoosk check that profiles are genuine?+

Verification runs through photo verification plus phone and social checks: Photo verification; phone and social checks. That sits above the norm, since verified-profile features appear on 29.7% of the site listings. Photos, phone numbers and social accounts are all covered, so most obvious fakes are screened out.

Who is Zoosk aimed at?+

The brand positions itself for ambitious, educated singles serious relationships: Ambitious, educated singles serious relationships. Membership is advertised at 60 million+ members (claimed 2026). That is a mainstream, relationship-leaning audience, so readers after a specific interest group will find a more focused option elsewhere on the site.

How do I reach Zoosk support?+

Support runs on email, phone and help centre, which includes phone as well as written help. Phone support appears on 35.5% of the site listings and a help centre on 75.5%, so this mix is on the stronger side for a dating app.

What does Zoosk say about my card details?+

Card data is not stored, and payments go through third-party processors: Card data not stored; third-party processors. That keeps card numbers off the brand's own systems, though the charge itself sits with the processor. Billing questions can go to support on email, phone and help centre.

Is there a Zoosk app for phones?+

Zoosk runs as an app rather than a browser-only site: app, with the app published in the App Store and Google Play. App-based services are common on the site, since 39.3% of the listings are app based, so the format alone does not set it apart.

Sources

Compiled from 7 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Monthly price from.

Zoosk

Zoosk

Adults who want a mainstream dating app with photo verification and a broad free tier.

9.3/10See alternatives

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