Chai AI review
Updated September 28, 2026 · AdultCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Chai AI suits adults who want a wide cast of characters with voice and roleplay, and its rating of App Store (US) 4.3/5 from 282,404 ratings points to a well used app. Readers who dislike paying a subscription plus in-app currency, or who need Android or desktop, should look elsewhere.
Key facts
- Best for
- Readers who want voice and media output inside one companion app rather than text alone.
- Monthly price
- $13.99 (Source, checked September 26, 2026)
- What is free
- Free ad-supported tier; paid Premium and Ultra tiers (Source, checked September 26, 2026)
- Adult content policy
- 18+ roleplay allowed; explicit images/videos banned (Source, checked September 26, 2026)
- Voice
- Yes (Source, checked September 26, 2026)
- Privacy and data
- Deletion in-app; data kept 5 years; chats train models (Source, checked September 26, 2026)
- Credit system
- Pieces in-app currency bought in packs (Source, checked September 26, 2026)
- Image generation
- Yes (Source, checked September 26, 2026)
- Video generation
- Yes (Source, checked September 26, 2026)
- Platforms
- iOS (Source, checked September 26, 2026)
- App store rating
- App Store (US) 4.3/5 from 282,404 ratings (Source, checked September 26, 2026)
- Age verification
- 18+; accurate age verification required (Source, checked September 26, 2026)
- Yearly price
- $11.25 (Source, checked September 26, 2026)
- Personas
- Female, Male (Source, checked September 26, 2026)
- Legal entity
- Chai Research Corp., Delaware (file 6527981) (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Founded
- 2021 (Source, checked September 26, 2026)
- Support channels
- Email, Help-centre, Community (Source, checked September 26, 2026)
- Pricing model
- Free, Premium
- Features
- Voice chat, Roleplay
- Official website
- chai-research.com
Pros and cons
Pros
- Free ad-supported tier; paid Premium and Ultra tiers gives you an ad supported way in before any payment.
- Voice, image generation and video generation sit in the app, so the media set is wider than a text only companion.
- The persona list is female and male, so a female cast and a male cast are offered.
- Against Xtease, whose entry is Free signup and browsing, no card needed, Chai AI adds spoken replies and media generation to its ad supported tier.
Cons
- The app store listing covers ios only, so there is no Android or desktop build to install.
- Deletion in-app; data kept 5 years; chats train models is the privacy trade: deletion happens in the app, but retention runs on for years and chats are used to train models.
- Pieces in-app currency bought in packs puts a second charge on top of the monthly fee, so heavy use costs more than the subscription alone.
- Monthly fees of $13.99 sit above Dippy AI at $4.99 to $12.99.
Who it suits
- Adults who want to browse a wide persona catalogue before paying anything.
- Readers who want voice, images and video from the same companion app.
- People on iOS who read the privacy terms and accept that chats are used to train models.
Who should look elsewhere
- Readers on a tight monthly budget: Dippy AI lists $4.99 to $12.99.
- Anyone who wants to start without handing over card details: Xtease states Free signup and browsing, no card needed.
- Readers shopping mainly on the monthly figure: CrushOn.AI runs $3.90 to $14.90.
What is free and what costs
Chai AI prices in layers. The monthly figure is $13.99, and a yearly figure of $11.25 is published next to it, so the billing periods are not the same number. Entry is the softer part: Free ad-supported tier; paid Premium and Ultra tiers puts an ad supported tier under the paid Premium and Ultra tiers. The harder part is what happens after you subscribe. Pieces in-app currency bought in packs describes Pieces bought in packs inside the app, so a paying member can still be spending again once chats run long. Budget the subscription and the packs as separate lines rather than as a single number.
Using the service
The app does more than text. Voice is available, and image generation and video generation sit alongside chat, so the same app covers spoken replies and media output rather than words alone. That is wider than a text only companion in the same price band, and it is the main reason to look here if media matters to you. The narrower side is device reach: the app store listing covers ios only, so an Android phone or a desktop browser is not served by the same build. Check that limit before you subscribe, because it is not something a payment will change.
The company behind it
The company behind the app is Chai Research Corp., Delaware (file 6527981), based in the US, and the business dates from 2021, so this is an established US operator rather than a new listing. Support runs on email, help centre and community, covering an email address, a help centre and a community forum. That is a normal spread for a consumer app of this size, and it means a billing or subscription question goes by email rather than to a phone line, which can take longer to resolve when a charge is disputed.
How Chai AI compares
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Frequently asked questions
What does Chai AI cost each month?+
The listed monthly price is $13.99, and a yearly figure of $11.25 is published alongside it, so the billing periods are not the same number. Model access is split between free and premium, which matches the ad supported entry and the paid Premium and Ultra tiers. Treat the monthly figure as the base cost rather than the full one.
What does the ad-supported tier give you on Chai AI?+
Free ad-supported tier; paid Premium and Ultra tiers, so the entry point is ad supported rather than billed. Voice, image generation and video generation are part of the app, with the paid Premium and Ultra tiers above that entry point. Readers who only want to browse personas and check the media output have room to test before subscribing.
How does the in-app currency work?+
Pieces in-app currency bought in packs. Pieces are the in-app unit, so a pack is bought separately from whichever tier you are on, and the monthly fee of $13.99 does not cover them. Heavy chat volume turns packs into a recurring line rather than an occasional extra. Readers who prefer a flat subscription with nothing extra to track would find that easier elsewhere.
Does Chai AI allow adult roleplay?+
Yes, with a line drawn around media. Adult roleplay is permitted, while explicit images and videos are not, and the terms record that as 18+ roleplay allowed; explicit images/videos banned. The text side of a roleplay is therefore open, and the image and video side is where the restriction bites, which matters if you were buying the app for the media features.
Does Chai AI check my age?+
Yes, accurate age verification is required. The terms read 18+; accurate age verification required, so the age you enter has to be right and the service is for adults only. Plan on meeting that check at sign up rather than finding out later, and expect the adult roleplay permissions to follow from it.
What happens to my chats and data on Chai AI?+
Deletion in-app; data kept 5 years; chats train models. Deletion is available in the app, but retention runs on for years afterwards and your chats are used to train models. In practice a conversation you would want gone is not necessarily gone, so reading the privacy terms before you start is worth the time.
Is there an Android or desktop version of Chai AI?+
No, the app store listing covers ios only, so an Android phone or a desktop browser is not covered by the same build. Rating for that listing sits at App Store (US) 4.3/5 from 282,404 ratings, a wide base of ratings to average from, but the platform limit is the practical one. Anyone on another device should check a wider device list first.
How do I get help with a billing question on Chai AI?+
Support runs on email, help centre and community, so the routes are email, a help centre and a community forum, and there is no phone line among them. The operator is Chai Research Corp., Delaware (file 6527981), based in the US, which is the party named on the privacy terms. For a subscription or pack question, the email route plus the app store purchase record is the practical path.
Sources
- apps.apple.com/us/app/chai-social-ai-platform-chat/id1544... checked September 26, 2026
Backs: App store rating, Platforms
“trackName=CHAI: Social AI Platform- Chat; sellerName=Chai Research Corp.; averageUserRating=4.28667; userRatingCount=282404”
- apps.apple.com/us/app/chai-social-ai-platform-chat/id1544... checked September 26, 2026
Backs: Credit system, Features, Personas, Monthly price, Yearly price, Voice
“200 Pieces $2.79 ... 500 Pieces $6.99”
- chai-research.com checked September 26, 2026
Backs: Support channels
“Support, Unsubscribe, Safety, Reddit r/ChaiApp, Contact hello@chai-research.com”
- chai-research.com/app-eula checked September 26, 2026
Backs: Image generation, Video generation, Adult content policy, Age verification
“The generation, sharing, or distribution of sexually explicit images or videos of any kind on the Chai AI platform is strictly prohibited.”
- chai.ml/privacy checked September 26, 2026
Backs: Headquarters, Legal entity, Privacy and data
“registered office at 555 Hamilton Ave Ste 300, Palo Alto, CA 94301, U.S.A.”
- en.wikipedia.org/wiki/Chai_AI checked September 26, 2026
Backs: Founded, What is free, Pricing model
“Chai was founded in 2021 by William Beauchamp”
Compiled from 6 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Memory.
Related by the facts
Chai AI
Readers who want voice and media output inside one companion app rather than text alone.