Soulmate IO review
Updated September 28, 2026 · AdultCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Soulmate IO suits adults who want a mature companion with voice and media on a free-first plan, since chatting starts free with no sign-up. Its monthly price sits at the site median of €14, and extra photos, voice and images run on a G-points top-up.
Key facts
- Best for
- Adults who want a free chat first, then voice and media paid for with points.
- What is free
- Chat free, no sign-up; limited free messages (Source, checked September 26, 2026)
- Adult content policy
- Mature content for adult paying users (Source, checked September 26, 2026)
- Memory
- Persistent memory carried between chats (Source, checked September 26, 2026)
- Voice
- Yes (Source, checked September 26, 2026)
- Privacy and data
- Chats not shared with third-party AI; training use (Source, checked September 26, 2026)
- Credit system
- G-points top-up pays photos, voice, images (Source, checked September 26, 2026)
- Image generation
- Yes (Source, checked September 26, 2026)
- Video generation
- Yes (Source, checked September 26, 2026)
- Platforms
- Web, iOS, Android (Source, checked September 26, 2026)
- Age verification
- 18+; age or identity may be verified (Source, checked September 26, 2026)
- Personas
- Female, Anime (Source, checked September 26, 2026)
- Legal entity
- MGN AI, INC. (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Support channels
- Email, Community (Source, checked September 26, 2026)
- Pricing model
- Free, Premium
- Features
- Voice chat, Roleplay
- Official website
- soulmate.io
Apps and profiles
- Elsewhere
- getsoulmate.ai
Pros and cons
Pros
- Persistent memory is carried between chats, so a companion keeps earlier context instead of starting over each session.
- Voice, image generation and video generation are all available, so chats cover speech and picture output, not only text.
- Chat is free with no sign-up, so the service can be tried before any payment details are entered.
- Access runs on web, iOS and Android, so the same account works in a browser and on a phone.
Cons
- Support is limited to email and community, and 35.5% of listed sites include phone support.
- Mature content is reserved for adult paying users, so the mature side of the catalogue sits behind payment.
- Free messages are limited, while Dippy AI lists Unlimited free messages; ad-supported free tier.
Who it suits
- Adults who want to try a companion before paying, since chat is free with no sign-up.
- Readers who want voice, image and video output in one place, with all three available.
- People who want a companion that keeps context between sessions, thanks to persistent memory carried between chats.
Who should look elsewhere
- Readers who want a large free message allowance, since Dippy AI lists Unlimited free messages; ad-supported free tier.
- Anyone who needs phone support, since support here is limited to email and community.
- People who want to browse a catalogue before talking, since Xtease offers Free signup and browsing, no card needed while free use here centres on chat with limited free messages.
Memory, voice and media
Persistent memory is carried between chats, so a companion keeps earlier context rather than starting from a blank conversation. Voice is available, and image generation and video generation are both offered, which puts speech, stills and clips alongside text in the same conversations. A companion can move between media types without a separate tool.
Using the service
Access runs on web, iOS and Android, so the same account works in a browser and on a phone. Persistent memory is carried between chats, so a companion stays consistent when you move between devices. Voice, image generation and video generation are all part of the service, so chats can move from text to speech, stills and clips.
What is free and what costs
Chat is free with no sign-up, and free messages are limited. Photos, voice and images sit outside the free chat and are paid for with a G-points top-up. The cost is either nothing for a short conversation, or a points balance spent on media, rather than a monthly figure for basic chat.
The company behind it
The service is run by MGN AI, INC., based in the United States. Support is offered through email and community, so questions go to email or the community rather than to a phone line. The legal entity named in the terms is the party behind the account and its billing.
How Soulmate IO compares
Chaturbate
VictoriaMilan
AdultFriendFinder
MOFOS
Babes
TwinkPop
Where Soulmate IO is available
- Available
- Australia, Canada, New Zealand, United Kingdom, United States
Countries from its affiliate programme (Source)
Frequently asked questions
What does Soulmate IO cost?+
Chat is free with no sign-up, and free messages are limited. Media extras such as photos, voice and images are paid for with a G-points top-up rather than a subscription, and the models listed are free and premium. The median starting monthly price across listed sites is €14.
Is the free allowance smaller than at other companion sites?+
Yes. Free messages are limited on Soulmate IO, and chat needs no sign-up. CrushOn.AI lists Free tier, ~100 messages per day, and Dippy AI lists Unlimited free messages; ad-supported free tier, so both give a wider free message range than the limited free messages offered here.
Can it make pictures and video?+
Image generation and video generation are both available, along with voice, so a companion can produce stills and clips as well as text. Video generation is offered by 96.2% of sites in the category, making it a common feature rather than a rare one. Media extras are paid with a G-points top-up.
Does it remember me between conversations?+
Persistent memory is carried between chats, so a companion can pick up earlier conversations rather than starting from a blank slate each time. Roleplay is listed among the features, which pairs with that memory. Persona styles listed are female and anime, and each character keeps its own tone.
Is it for adults only, and is mature content included?+
The terms set a minimum age, and age or identity may be verified before use. Mature content is reserved for adult paying users, so the mature side of the catalogue is not part of the free chat. Persona styles listed include female and anime.
What happens to my chats and data?+
The privacy terms state that chats are not shared with third-party AI, and the same terms allow training use of conversations. Messages therefore stay out of other companies' models while remaining usable by the operator, MGN AI, INC., which is based in the United States. Read the terms before sharing anything personal.
Can I use it on my phone?+
Access runs on web, iOS and Android, so the same account works in a browser and on a phone. Mobile apps are offered by 64% of listed sites, which makes the phone build the common setup in this category. Voice, image generation and video generation are available from the same apps.
How do I get help?+
Support runs on email and community, so email is the direct route and the community is the other one. Phone support is offered by 35.5% of listed sites, so readers who rely on a voice channel should weigh this before signing up.
Sources
- soulmate.io checked September 26, 2026
Backs: Features, What is free, Image generation, Memory, Personas, Video generation, Voice
“STEP INTO A SCENE Roleplay worlds”
- soulmate.io/settings checked September 26, 2026
Backs: Credit system, Pricing model, Platforms
“Your credit balance. Photos, voice, and image generation draw from it.”
- soulmate.io/terms-and-conditions/privacy checked September 26, 2026
Backs: Headquarters
“principal office located at 131 Continental Dr, Suite 305, Newark, DE 19713”
- soulmate.io/terms-and-conditions/terms checked September 26, 2026
Backs: Adult content policy, Age verification, Legal entity, Privacy and data, Support channels
“adult content may be permitted for paying adult users”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Monthly price.
Related by the facts
Soulmate IO
Adults who want a free chat first, then voice and media paid for with points.